How to make sure your return is hassle-free
For a quick and easy return, make sure:
- the item is returned in its original product packaging and is unused;
- the tags are still on, and it hasn’t been worn – it's okay to try things on, but it’s not okay to wear an item and then try to return it;
- you return all the parts of the item you received;
- you’ve kept to the time limits; and
- the item is not a non-returnable item.
